Terms and Conditions
1. Introduction
Welcome to ParcelComparePost. By accessing or using our website and services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Services
ParcelComparePost provides logistics and transportation services including but not limited to air freight, road transport, cargo shipping, warehouse management, and international delivery solutions. All services are subject to availability and operational conditions.
3. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information
- Ensure that shipments comply with applicable laws and regulations
- Not use our services for illegal or prohibited goods
- Cooperate with our team when required for delivery or verification
4. Payments
All payments for services must be made as agreed during booking or through customer service instructions. ParcelComparePost does not guarantee service completion without confirmed payment.
5. Shipping & Delivery
Delivery times are estimated and may vary due to external factors such as customs, weather conditions, or transportation delays. We are not responsible for delays beyond our control.
6. Cancellations & Changes
Customers may request changes or cancellations before shipment processing begins. Once processing has started, cancellations may not be possible or may incur additional charges.
7. Liability
While we take full care in handling shipments, ParcelComparePost is not liable for:
- Delays caused by third parties or customs
- Loss or damage due to incorrect customer information
- Force majeure events (natural disasters, strikes, etc.)
8. Prohibited Items
We do not transport illegal or restricted goods including:
- Drugs or narcotics
- Weapons or explosives
- Hazardous materials
- Illegal or stolen goods
9. Privacy Policy
Information We Collect
We may collect personal details such as name, contact information, and shipping details to process orders effectively.
How We Use Your Information
We use your data to:
- Process shipments
- Provide customer support
- Improve our services
Data Protection
We are committed to protecting your personal information and use secure systems to safeguard your data.
10. Third-Party Services
We may use third-party logistics partners, carriers, or systems to complete deliveries. We are not responsible for their independent actions or policies.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page.
12. Contact Information
If you have any questions about these Terms & Conditions, please contact our customer support team.